Check out the variants given above or mail us at contact.ihco@gmail.com to customize your own set.
Expected Delivery Timeline: - Single Products: 10-15 Working Days - Multiple Products: 15-20 Working Days - Dinner Sets: 30-45 Working Days
Disclaimer: This item will be handcrafted just for you due to which there might be slight variations in color, texture, and pattern as compared to the pictures shown. Each products has a journey of its own as it goes through different hands of our metal smiths and artisans. SGS (formerly Société Générale de Surveillance) has certified the IHCo tableware and paints to be food safe. Coated with a food-grade lacquer our designs remain ageless from your first wash to subsequent ones.
3. The shipping costs will be calculated and displayed during the checkout process, after you have provided the shipping address.
4. Please note that shipping charges may vary depending on the products, their sizes, weights, and the delivery address provided during checkout.
For any further information or assistance regarding shipping, please feel free to contact our customer support team.
Return & Exchange Policy
Indian Heirloom Company does not offer returns on purchased products.
We do accept exchange requests only under the following conditions:
1. Quality/Manufacturing Defect: If the product you receive exhibits a quality or manufacturing defect, we are committed to addressing this issue promptly.
2. Damaged in Transit: In the unfortunate event that your order arrives in a damaged condition, we will facilitate the necessary steps to address the issue.
- Please be advised that aside from the aforementioned situations, we do not entertain requests for returns or exchanges.
- We kindly request that you take immediate action in case of a manufacturing defect or a damaged item. Please photograph the defect or damage as soon as you open the packaging and contact our customer support team for further assistance.
We appreciate your cooperation and understanding of our policy.
Wash Care
By adhering to the following wash care instructions, you can ensure that your treasured family heirloom continues to shine and grace your table for generations to come:
1. Gentle Cleaning: To clean the painted surfaces, use a mild soap and a soft sponge. Gently wipe the utensils to preserve their delicate finish.
2. Thorough Drying: After washing, ensure that all our tableware is meticulously dried using a soft, lint-free fabric. This step is crucial to safeguard the natural luster of the utensils.
3. Oxidation Removal: For any parts that may exhibit signs of oxidation over time, the age-old method of utilizing Pitambari mitti proves remarkably effective. Apply this traditional cleaning solution to restore the utensils' original brilliance.
4. Avoid Harsh Cleaning Agents: Steer clear of using abrasive or harsh cleaning agents that could potentially harm the utensils. Opt for gentle cleaning methods to safeguard their beauty and craftsmanship.
